BRANCH DIVISION DIRECTOR
CEA License: R043174I
Thanks to Joe for the great coordination in ensuring this transaction to be a smooth one. Even though he was the seller’s agent, he was kind enough to assisted me as the buyer and answer to my queries. Thank you for being so helpful and being responsive!
I only have good words for Joe. He is diligent in fulfilling his duty as an agent and he conducts himself professionally. He sets realistic expectations in the buying and selling of houses. Also I can feel that he is sincere towards his clients and ensure that they are comfortable with the piece set in selling their unit. He gave his honest opinion when recommending new units to clients. He does not hard sell and ensure that his clients really likes the unit before committing. I will definitely recommend him to my family and friends if they want to buy or sell their houses. Good job Joe!
The first time I contacted Joe, I was totally impressed, he came over a few hours after the first contact to discuss and help me with selling my house. He made no delays, did everything he could to see it all went smoothly. He gave advices and detailed information. I am at ease to let Joe handle the process. An impeccable agent.
Joe is a very knowledgeable and responsible sales person.
We are happy with the services rendered by Joe Lai in the selling of my Toa Payoh HDB house.He is friendly,approachable and prompt in attending to our queries.He has good knowledge of marketing and is professional in the job. Will recommend his services to my friends & relative who require real estate needs.
Joe, demonstrates on why he is one of the top performer in ERA. With his quick follow up and quick response he without fail will assure you All is good. Thanks Joe for the service.
Joe n his team are Excellent team who are very humble n efficiency in their jobs. We sold our house with good deal n bought a house with good price too. Will definitely look for them again if we wanted to buy or sell again. N will introduce my friends to them.
Joe is the perfect agent and "go-to" person to engage if you faced challenges selling your property. It is common for potential buyers to nit-pick on the property (especially since housing is not cheap in SG), but Joe always managed to lay out the Pros and Cons of the unit to our potential buyers to help them make a more deliberated decision. Joe is professional, diligent and well-connected in the industry. He has a vast pool of potential buyers that are ready to commit. His jovial personality allows him to make good interpersonal connections with both the sellers and the buyers, thus making the property viewing very comfortable and relaxed. He served us well and safeguarded our interests as sellers. He is also prompt in providing us with feedbacks and advices in our property portfolio. This is also one of the reasons why we have engaged him to help us procure our subsequent purchase. In summary, we enjoyed the process and once again, thank you!
The previous agent seemed normal initially. But when the buyer had problems subsequently, he did not protect my interest and I had difficulty in reaching him for advice. Fortunately, I came across this team from ERA: 1. Lim Penny (CEA no. R049784G); 2. Roy Ong (CEA no R014759E); and 3. Joe Lai (CEA no R043174I) They got in touch with me immediately after one phone call. Advice given, professional photos and spherical video were made. Within days, I had several viewings and offers which I didn’t expect that! They did a good job in selling my flat above valuation within 5 weeks and mostly importantly without hassle! I am very happy with their professionalism, commitment, trustworthy, strong teamwork and a large pool of potential customers. I will not hesitate to recommend them to any potential buyer/seller. Well done team!
A very professional, humble, optimistic and charismatic agent. It is my husband and my sincere thanks to Joe for his brilliant ideas given to us on some maintenance advice to upkeep our house in order to sell our house without a glitch. We would highly recommend Joe to anyone who needs his genuine and efficient service.
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